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<p>For the holiday season, effective October 15th, returns and exchange requests will be accepted through January 8th, 2026, or 30 days from purchase date - whichever is later.&#xA0;</p>

For the holiday season, effective October 15th, returns and exchange requests will be accepted through January 8th, 2026, or 30 days from purchase date - whichever is later.

Holiday Return Policy

Returns & Exchanges

Start a return

Return Policy

Best Pair Guarantee

Processing Times

Order processing time

Tracking an order

Order cancellation and address modification

How do I unsubscribe from marketing emails and/or text messages?

Orders & Account

Shipping & Delivery

International shipping

Order Protection

Do you offer gift boxes?

Split Shipments

Shipping

Sizing

Men's: Underwear Collections/Fabrics

Men's: Underwear Inseams

Men's: Hammock Pouch versus Standard Pouch

Women's: Underwear Collections/Fabrics

Women's: Bra Size Measuring Guide

Products

E-gift cards

Physical gift cards

Balance inquiries

Ordering gift cards in bulk

Gift Cards

What payment methods do you accept?

How is Tommy John’s fly different?

How do I unsubscribe from marketing emails and/or SMS?

Where are the products made?

Do you offer a first purchase discount?

Are there Tommy John stores?

How do I get information about new products and designs?

Do you offer any discounts or promotions?

FAQs

Holiday Return PolicyUpdated 2 months ago